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EXPERTS IN CHLORINE-FREE POOL & SPA SYSTEMS

Frequently Asked Questions

How much does it cost?
There are different sized Bionizer models for different sized pools. Either call us on 1800 10 62 74 or complete the free quote form to receive an instant email with the price of the Bionizer suited for your pool. You’ll be surprised, our pricing is less than most people think it will be.
What are the benefits of converting to Bionizer?
Beautiful, natural drinking quality water to swim in, just like a pristine mountain lake.
No more sore eyes.
No more chlorine smell.
No need to shower after a swim.
No faded swimming costumes.
Ideal for asthma and eczema sufferers.
Never drag heavy bags of salt home from the pool shop again.
Eliminate the use of stabilizer (cyanuric acid) from your pool.
Reduced running costs.
Save $ hundreds on pool power costs every year.
Reduced maintenance issues.
Much gentler on your pool and pool equipment. Zero corrosion from salt and chlorine.
Is the Bionizer an Automatic System?
The Bionizer has sophisticated timers and software to accurately control the daily ionization output and your pump times. After the Bionizer has finished its job for the day (normally two hours or less for most pools), it will shut off automatically and your pump and filter can keep on running independently according to the pump times you set.
Can we keep the existing filter?
Yes, you can. A small percentage of sand filters may require new sand. A small percentage of cartridge filters may require an updated cartridge.
Do I have to empty my pool water?
No. The chlorine in your pool will evaporate off completely within days. If you currently have a salt pool then the salt will gradually dissipate over time with rainfall and backwashing. The salt will not affect the performance of the Bionizer.
What is the warranty?
The Bionizer is covered by a full parts and labour warranty of five years. Bionizer products also come with a 90 day money back guarantee of satisfaction!
Will a Bionizer work in a hot climate?
The Bionizer will work in any climate. Its performance is unaffected by water temperature or climate. We have many customers with Bionizers in tropical North Queensland, Thailand, Europe, and even the harsh arid climate of Arizona and Nevada in the USA working magnificently.
Is copper safe to swim in?
The recommended copper level in your pool is .6ppm. This is well below what the World Health Organization considers as safe levels of copper for daily drinking water.
How do the running costs and maintenance of a Bionizer compare to a Salt Chlorine System?

You should save a considerable amount in running costs and maintenance will be easier.

-You won’t have to ever buy salt or stabilizer again.

-You’ll never have to bath your salt cell in acid to decalcify it again.

-Your electricity bill can be reduced dramatically because you are eliminating the salt cell from your system (a high power cost item) and you no longer have to have your pump running such long hours simply to produce chlorine. It’s not unusual for our customer to reduce their electricity bill by $500-$1000 a year by cutting down their pump times and taking off the salt cell.

-Your pool, its surrounds, and equipment will all last longer because you will eliminate the corrosive nature of salt from the water.

The only running costs of the Bionizer are replacing the sacrificial copper and silver anode pod when needed. On a 50,000 litre pool, this will be around every two and a half years. Less often if your pool is smaller. The Bionizer control centre will tell you when the time has come and it needs replacing. It is a simple screw out the old pod, and screw in the new pod when that time comes. Anodes are $270 from our web store.

So in summary, your pool and equipment will last longer, the pool will be easier to maintain, and you should save $400-$900 a year in costs.

How do the running costs of Bionizer compare with a Chlorine Pool?

The cost of dosing your pool with chlorine and maintaining stabilizer levels in your pool will vary depending on its size and environmental conditions, but for the average back yard pool a figure of $400-$800 a year is common.

The only running costs of the Bionizer are replacing the sacrificial copper and silver anode pod when needed. On a 50,000 litre pool, this will be around every two and a half years. Less often if your pool is smaller. The Bionizer control centre will tell you when the time has come and it needs replacing. It is a simple screw out the old pod, and screw in the new pod when that time comes. Anodes are $270 from our web store.

The end result is that you’ll save $300 -$700 a year when compared to chlorine based pool and get the benefit of swimming in beautiful natural water.

How do I arrange installation?
We have experienced installers in most locations; however it is quite an easy, basic handyman job to install. See our installation video under the “support” section of our website if you want to do it yourself.
Do I have to still test and maintain my water balance?

Yes. Water balance is critical to beautiful water, so testing and maintenance of pH, Total Alkalinity and Calcium hardness must still be done.

Our pH Boss automatically reads and controls the pH level in the perfect range 365 days a year. This will eliminate the major burden of testing and adjusting pH levels of your pool and prevent algae attacks caused by too high a pH level. It is important to note that no pool system, whether chlorine based or the Bionizer, can prevent algae from growing if your pH is too high. The pHBoss is highly recommended for this reason.

What other tests do I have to do?

A regular copper test will be good insurance that the Bionizer is on the right setting and performing as it should. We would also recommend a phosphate test be done as well to ensure that they haven’t accumulated in your pool. Phosphates are food for algae to thrive on and can build up in your pool over time from the environment. Bionizer PFP phosphate remover (see our web store) can be used to eliminate any build-up of phosphates.

Most good pool shops will already be testing your water for phosphates, but some don’t.

Will the Pool shop still be able to test my water?
Yes, almost all pool shops can test your water. The tests for Chlorine, Salt level and Stabilizer levels become irrelevant and are replaced by the copper level test which should be .6ppm during summer and .4ppm during the off season. The tests for pH, Total Alkalinity, Calcium Hardness and Phosphate levels remain relevant and their adjustment method remains the same.
Why hasn’t my pool shop/service man recommended Bionizer?

We don’t sell through pool shops as in general they have always been a chlorine based business model with a completely different philosophical approach to Bionizer. Although most pool shops are aware of how good Bionizer is, it is completely understandable that they prefer to recommend what they can sell themselves.

More and more pool service agents are recommending Bionizer as they realise how easy they are to maintain, but if your pool service man is not up to speed with our system, we are happy to talk to him or alternatively recommend a service man that will look after your Bionized pool.

Will copper stain my pool?

No; our control box has “anti-stain” software that makes this virtually impossible.

The first generation of ionizers many years ago did not have this feature and if a neglectful pool owner accidentally ran an ionizer for too long each day, for week after week, month after month, then the copper level would gradually keep increasing. If he also never tested his copper level and failed to keep the pH levels and the Total alkalinity within the normal parameters, then eventually the very high copper level combined with the out of balance water could lead to copper deposits being left on the walls and floors of the pool.

Our sophisticated system prevents this from happening by automatically calculating the perfect run time each day based on the volume of water in your pool. Simply leave the Bionizer in Auto Mode, and your copper level will never ever reach a point anywhere near the level where marking of your pool is possible. As an extra insurance; test the copper level manually on a regular basis.

I have read on the internet that I may still have to add a little chlorine every now and again. Is this true?

You will notice on our home page that our complete pool system comprises three individual components. The Bionizer, the pH Boss, and the Eco Oxidizer. The function of the Eco Oxidizer is to eliminate any build-up of body oils, suntan lotions, makeup, etc. When you use a Bionizer and convert your pool over to a natural body of water, there are no harsh chemicals in the water capable of “burning off” oily substances. If you choose to purchase the Bionizer by itself without the Eco Oxidizer you will have to manually “oxidize” the water every now and again to keep your water sparkling and free from oil build up.

There are a number of different options to do this: oxy shock, hydrogen peroxide (H202), potassium monopersulphate, or liquid chlorine.

Only a tiny amount is needed as we are not adding it in to control or kill algae or bacteria: that job is already being done by the Bionizer. For example, a one liter dose of liquid chlorine (about one dollars’ worth) every 2-4 weeks is normally sufficient to keep the water sparkling. Smaller pools use less. If you choose to use chlorine as your oxidizer, add it just before nightfall, as it will evaporate very quickly in sunlight. By mid-morning the next day, you’ll be back to swimming in chlorine free water.

The Bionizer Eco Oxidizer will eliminate the need to do this.

Is Bionizer an Australian Company?
Bionizer is an Australian owned Company and our products are designed and manufactured in Redland Bay, near Brisbane. We have exported to over 25 different countries, and are proud that we have the most advanced pool system in the world. Thousands of customers all over the world are enjoying the benefits of swimming in chlorine free water.
Can I buy locally?
We ship to all our customers via courier from our factory in Redland Bay, Brisbane. You will receive your order usually within 24-48 hours
How do I order?
Phone us on 1800 10 62 74 and we’ll organise everything for you.
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Customer Reviews

Bionizer

Customer Reviews

Jenny T. (South East Queensland, QLD) 01/2021

Product Review
Our new bionizer pool is a game changer. After 12 years as a Learn to Swim Teacher it is a treat to spend time in our pool and not smell like chlorine. The Fresh Water Pool is always inviting.
We choose a bionizer pool system to avoid the use of chemicals. It is so wonderful to eliminate harsh chemicals from our pool maintenance routine.
The support team are always available and ever helpful with any query we have as new bionizer customers.
Our family of 4 children & 3 grandchildren, all mermaids, love the beautiful bionizer pool. They spend all day in there and never stingy eyes or chlorine smells.
So pleased we made the change!

Stephen English 10/2020

Google Review
We have just been through the third winter with our pool. In January we bought a pHBoss so we now have all three devices. The pHBoss is so good that I have not had to add anything to the pool apart from one dose of buffer since late January. A completely automatic pool! Fantastic! A 31.5 degree pool and we swim in it nearly every morning around 7 am.

Gregory Peck 11/2020

Facebook Review
We highly recommend these products and this company for quality and excellent service. We have been investing in the Bionizer System for two years now and our pool has never looked better or clearer. The low maintenance required now has ensured it has already paid for itself. I am especially happy that we feel safe swimming regularly especially with my wife's medical condition and her rehab time required in pool. No more strong chlorine smell can only be a positive and good for you. You will be really happy. Do it

Joel 02/2021

Product Review
I use my pool every day summer and winter. I am running the Bionizer unit, Eco oxidiser and PH Boss -55,000L pool with glass filter. My pool has never look better since installing, I love that fresh water feeling. Keep your water balanced and let Bionizer do the rest, best investment I have made for our pool.

Paul H (South East Queensland, QLD) 03/2021

Product Review
When my saltwater chlorinator failed after only 3 years, and the second saltwater cell in 3 years failed at the same time, not surprisingly my pool went as green as your front lawn! I thought there has to be something better than this so I did some online research and stumbled across Bionizer's website. I thought this sounds to good to be true. I did lots of research and spoke to Brian whose knowledge about pool water is second to none! Although it was virtually double the price than replacing the saltwater chlorinator and cell, I was attracted by the claims of the virtual eradication of chemicals and significantly less pool pump use which saves in electricity costs. I was also attracted significantly to the claims around the quality of the water with no chemicals in it and the benefits to skin and health of swimming in what would apparently be like drinking water. I bit the bullet and bought the Bionizer complete with the Eco-oxidizer and the PH Boss.

It took about 2-3 weeks, around 50 litres of liquid chlorine, a couple of phone calls and lots of advice and guidance from Brian and a lot of consistent perseverance but we eventually got the pool water balanced and cleared and now it is crystal clear. The Bionizer was installed around mid January 2021 so for the last few weeks, the pool has been clear and looking wonderful. I have done next to nothing since except test copper levels each week and ensure the water remains balanced and that's it! I've not had to do anything else and the claims are true!!

As someone who suffers from chronic urticaria (hives) and other allergies, swimming in chlorinated water was doing nothing for my skin or allergies. Now I get out of the pool and my skin is not irritated. There is no more trademark tackiness of your skin that you get with chlorinated water. This system is simply fabulous!! I am delighted with the results and would strongly recommend it to anyone who wants to kiss goodbye to all those awful chemicals, the endless trips to the pool shop for water analysis, the ever increasing costs of all the chemicals and the hours spent labouring trying to keep your pool water from going green!

Do yourself and everyone who swims in your pool a huge favour and install the Bionizer system. I'm sure you will conclude it will be one of the best decisions you ever made!!!

Robert Rovere 12/2020

Google Review
We first bought a Bionizer at the start of 2019 to try it and recently also bought the Eco Oxidizer to take our commitment to the next level because we were so happy with our purchase. We were astounded at how little maintenance our pool has needed since we added these quality products to the upkeep of our pool. The initial outlay has already paid for itself in full quite easily since.

Visitors even comment on how clean they feel in our pool and they love that there is no chlorine smell on their body or hair. Skin conditions like my eczema are not aggravated and my wife who has MS now feels confident to exercise daily and feel safe about spending all that time in the pool due to the health benefits of using our Bionizer. The pool always looks good and I have attached pictures for you to see for yourselves.

On a personal level the staff at this company are a pleasure to deal with, very caring and compassionate to their customers needs and give excellent service as they are very passionate about health and their products. If you are thinking of investing in these products then you will be very glad you did.