Please be aware that standard post is taking longer than usual for delivery due to Covid-19, so we would advise you to choose the express option if require the products in a hurry

EXPERTS IN CHLORINE-FREE POOL & SPA SYSTEMS

TERMS OF SERVICE

Please read these terms of service (“terms”, “terms of service”) carefully before using www.bionizer.com.au website (the “service”) (“us”, ‘we”, “our”).

Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of www.bionizer.com.au and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of www.bionizer.com.au, with copyright authorship for this compilation by www.bionizer.com.au.

Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of the [your location], without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between www.bionizer.com.au and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

Refund, Return and Exchange Policy

We offer a full five-year warranty (excluding sacrificial anodes). The Bionizer system comes with a 90-day unconditional money back guarantee, which is an industry first and highlights the confidence Bionizer has in its products.

Our Bionizer items can be returned to our Production/ faults facility only if the items are is in it’s original condition. Once your item is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved then your refund will be processed automatically on your original method of payment. Please allow us for up to 10 working business days for the refund the be fully processed.

We will also except items to be sent back for repair at your own shipping cost and returned to you between 1-4 working business days. If the item is examined and needs to be replaced, we will be able to do this at no cost as long as it’s under warranty, which should be checked with us first, if the item has expired it’s warranty then payment might have to be made for a new item.

If the incorrect item has been ordered via our online store then we suggest contacting us and arranging for the item to exchanged to the correct one.

RETURN ADDRESS – Unit 2 – 14 Lennox Street, Redland Bay, QLD 4165, Australia ( despatch@bionizer.com.au )

License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

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